Positive Effects on ARPU and Other Financial Metrics The start of this positive growth for Bharti Airtel began with the introduction of the minimum recharge plans and the discontinuation of the talk time prepaid plans. After the data tariff war, the telco was experiencing meagre average revenue per user (ARPU), which is a critical industry parameter. To weed out low paying subscribers, the telecom operator decided to do away with talk time plans and introduced a minimum recharge plan starting at Rs 35 per month. This move, although pushed a lot of subscribers out of Airtel’s subscriber sheet, it also helped the telco in boosting its ARPU and paved the way for further improvement. The proof is found in the latest financial reports of Bharti Airtel which show that the telco reported an ARPU of Rs 123 in March as opposed to the Rs 104 ARPU in December month, thus denoting an 18.6% growth. With this rise in ARPU, Bharti Airtel is only a few points behind as Reliance Jio currently boasts of an ARPU of Rs 126.2. Bharti Airtel’s Improved Effort in Data Consumption Not only this, but Bharti Airtel is also using other methods to bring improvement and to do that it has launched new platforms and services for the consumers. The telco recently introduced the Wynk Tube app to drive more consumer engagement and data consumption. The Wynk Tube helps the users in availing the music video for their favourite songs, and it comes with a particular target towards the vernacular audience. The telco has also launched the Airtel Books platform and has reintroduced its popular Airtel Thanks loyalty programme scheme to extend benefits to the customers and to turn them into more loyal subscribers. There is another metric which points towards Airtel’s success, and it is average data consumption per user. For the quarter ending in March, Airtel users were consuming 11GB data per month as opposed to Reliance Jio users who were using 10.9GB in the same period. This was the first time that Airtel’s average data consumption surpassed that of Jio. Airtel Simplifies its Tariff Portfolio and Also Ramps Up Content Offerings
