Trai Sends Directions To Five Msos For Violating Customer Service Norms
Five MSOs in West Bengal Slapped With Directions from Trai The five MSOs which have been directed by Trai to adhere to the rules include Multi Reach Media, Digicablecomm Services, GTPL Kolkata Cable & Broadband Pariseva, Barasat Cable TV Network, and Bhorer Alo Cable & Broadband to comply with the new regulatory framework. The regulator has also asked these MSOs to report compliance within five days. The regulator said that when it received compliance report from the representatives of these MSOs during a meeting in the regional office of Trai in Kolkata, it found many inconsistencies and issues in the said reports and also on the operators’ websites....